The role of the Carer is to undertake those duties required of them as delegated by the Manager or Supervisor.

The Carer will remember that they are dealing with long stay care residents in the Home and that the accent should be on providing a friendly, sociable environment to provide for the physical and emotional needs of the residents, which includes all aspects of care, treatment and rehabilitation and ensure that residents receive the highest standard of care and the best quality of life that is possible to provide.

The delivery of care will be determined by the individualised care plans and the Carer will report regularly to the Supervisor. Passing on any changes that are observed or problems that are identified.

The Carer will expect to undertake training at the caring level in the Home guided by the Supervisor. Other training may take place outside the Home and the Manager may direct individuals toward this training.

To describe all the duties of a Carer would be very difficult and therefore listed below are some of the key issues. Other duties may be expected at the discretion of the Supervisor or the Manager.


  1. Bed making, use of pressure relieving aids e.g. ripple beds, sheepskins etc.
  2. Assisting the Supervisor in the collection of specimens of urine, faeces, sputum, vomit, as requested.
  3. Assisting the Supervisor with last offices.
  4. Observing and recording fluid intake orally and urinary output.
  5. Weighing of residents.
  6. Act as chaperon to medical or other professional staff, of the opposite sex, as appropriate.
  7. Reporting verbally and in writing on residents’ behaviour.
  8. Accompanying residents to Hospitals for appointments, emergencies etc.
  9. Report accidents or untoward incidents to the Supervisor or Manager.
  10. Draw attention to hazards and faulty equipment in the Home.
  11. To assist the Supervisor in the administration of drugs adhering to the appropriate policies and procedures.
  12. To carry out domestic or other tasks as instructed by the Supervisor or Manager.


  1. Assist in the care of the physically ill or bedfast resident.
  2. Show awareness of the needs of the incontinent resident.
  3. Observing residents and assisting in the use if the bedroom and/or toilet.
  4. Give assistance to those residents who find difficulty feeding themselves.
  5. Be present in the dining area at mealtimes to observe and assist as directed by the Supervisor.
  6. To prepare and serve meals as directed by the supervisor.
  7. To assist and encourage the resident to dress/undress as necessary.
  8. To observe the amount of time the resident spends in bed at night.


  1. Talking and listening to Clients.
  2. To participate in recreational and occupational activities with the direction of the Supervisor.
  3. Give comfort and reassurance to Clients at night.
  4. To observe the Clients sleep pattern and report to the Supervisor.
  5. To report complaints to the Manager immediately.


  1. Receive new Clients with the Manager or Supervisor.
  2. Orientating new Clients to the Home and its facilities.
  3. Introducing other staff and Clients in the Home.
  4. Assist with the care of property/valuables on admission and discharge.
  5. Speak to relatives and visitors, referring them to a Senior Member of Staff if necessary.


  1. Attend in-service lectures as they occur and as directed by Manager.
  2. Receive instruction and information from the Manager and Supervisor in the Home.
  3. Attend lectures e.g. Fire.
  4. Seek advice and guidance from Supervisor on all matters relating to the above duties and any other duties that may be requested of the Carer.
  5. To maintain confidentiality and respect confidential information and refrain from disclosing such information.
  6. To assist in quality assurance measures instigated within the Home.
  7. As the home is committed to the concept of a Quality Management System, all staff are to be aware of the ISO 9001: 2008 system and take an active part in the development of the system and its operation.


  1. All care home staff who have regular contact with service users have a responsibility to ensure that:
  2. There are clear procedures in place to prevent, detect and control the spread of infection
  3. Appropriate standards of cleanliness and hygiene are maintained among the staff, service users and visitors
  4. The premises and all equipment, medical devices and materials are maintained to the appropriate standards of cleanliness and hygiene.

Staff should:

  1. wash their hands regularly, including between seeing each and every service user where direct contact is involved, no matter how minor the contact, after handling any body fluids or waste or soiled items, after using the toilet and before handling foodstuffs
  2. clean up any spillage of any body fluids or body waste, such as blood, faeces and urine, as quickly as possible
  3. treat every spillage of body fluids or body waste as potentially infectious and wear protective gloves and aprons and use disposable wipes when cleaning such a spillage
  4. help to keep the home clean and tidy and to identify to the care home manager any areas which fall below acceptable or safe standards of cleanliness and hygiene
  5. use “sharps” boxes appropriately and safely, never over filling them and sealing them when full
  6. report immediately any injury involving a potentially infected needle or sharp or any “splash” incident involving blood or bodily fluids.
  7. always use appropriate protective clothing and equipment (e.g. disposable aprons and gloves) whenever at risk of coming into direct contact with body fluids or potentially infectious materials
  8. on no account attempt to wash and reuse disposable single use protective gloves
  9. wherever food is prepared, handled, stored or served, employ the highest standards of hygiene at all times
  10. always inform their managers if they are unwell with suspect food poisoning, diarrhoea, vomiting or any other infectious disease
  11. ensure that soiled articles of clothing and infected linen are not carried through areas where food is stored, prepared, cooked or eaten
  12. ensure that all laundry machines, equipment, surfaces and storage areas within the laundry are kept clean and tidy and that areas used for foul linen are disinfected and cleaned after use
  13. wear a clean, properly laundered uniform for each shift
  14. co-operate with any waste segregation process implemented by the home – including the segregation of domestic and clinical waste.

This job description is intended to give a broad outline to the function and responsibilities of the Carer and may be updated at regular intervals.

A job description is not rigid but acts as a guide to the functions of the post holder.

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Company Number: 11374716

NW Care Agency Limited
109 Horne Street, Bury
Lancashire, BL9 9hs

Contact Details:
Out Of Hours: 07999937307

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